Exchange Policy

Eligible merchandise may be returned or exchanged.

NOTE: The customer is required to pay shipping on return orders both ways sent. Upon receipt of returned goods, image reserves the right to deny a refund/exchange if the merchandise does not meet our requirements. The decision of the Company shall be final.

In the event that we process an order incorrectly or you receive a damaged or defective item, we will gladly replace that item or accept it for a full refund at our expense.

Items purchased on may be returned to any image store to expedite the return process free of charge within 14 days of delivery. In order to do so, you must bring the receipt provided with your order – no exceptions will be made. Store associates will process your return right away.